My first proper job was as a Telesales Operator at The Sentinel newspaper, working in the classified advertising department.

Don’t just survive the madness of the changing workplace context, thrive in it. Let inclusive leaders guide your ship through the stormy seas of disruption, uncertainty, complexity, and ambiguity.

Having been involved in helping others develop their knowledge, skills, abilities, opportunities, aspirations, in short, themselves, over many years, and having faced a myriad of reactions to learning experiences, I have concluded that some things are essential to helping the learning process.